What are the conditions for paying in instalments on eden-boites.com via our partner Alma?
- Payment in instalments is eligible for baskets from €100 to €3300.
- Cards accepted are those issued in France such as Visa, Mastercard and American Express.
- Prepaid and virtual cards and systematic authorisation cards are not accepted.
- Dans le cas d’un crédit supérieur à 1000€, conformément au cadre réglementaire, Alma active une vérification de la pièce d’identité du payeur.
I would like to pay in 10 instalments, how can I do this?
On the payment page, select "Pay in 10 instalments with Alma". You will then be redirected to a payment page where you will be asked to enter your bank details as for a standard payment and will be asked to fill in the necessary elements for credit.
In order to meet the compliance rules of this product, Alma relies on open banking to check the creditworthiness level, you will be asked to log in to your banking interface.
This information is not retained, and will only be used to process the payment.
You will get a summary of your upcoming deadlines and then you will receive a summary email with the schedule of your deadlines and a reminder email 3 days before each deadline.
Is paying in 10 instalments with Alma secure?
Alma effectue systématiquement une vérification 3D Secure pour confirmer que vous êtes bien le propriétaire de la carte utilisée. Alma travaille avec Budget Insight, également agréé par l’ACPR, pour accéder en quelques secondes aux 3 derniers mois d’historique bancaire du client.
I would like a refund but I paid in instalments with Alma, what should I do?
Alma est notre partenaire de paiement mais il ne peut avoir accès à la gestion de nos commandes. Si vous souhaitez annuler votre commande, obtenir un remboursement, nous vous invitons à nous contacter via [email protected].
Do you have any further questions?
N’hésitez à vous rendre sur la FAQ d’Alma (https://support.getalma.eu/hc/fr) ou à les contacter directement à [email protected].