In principle, your gearbox should last as long as your car. Manufacturers design this transmission component to accompany you for at least 300,000 km without any trouble. Even so, it is possible for a gearbox to fail completely, leaving replacement as the only option. In that case, you are best served by going to a specialist who can offer the reliability guarantees essential to your safety. Discover the benefits of placing your order with EDEN BOITES.
1/ Uncompromising quality
Buying a gearbox is never a trivial matter – it is a long-term investment. You must therefore place the utmost importance on the quality of the product you order. As a leading gearbox specialist, we ensure that every gearbox in our catalogue meets the most exacting standards. Whether you are buying a used model or an exchange unit, you have the assurance of purchasing a genuine gearbox.
What is more, every gearbox our team makes available to you has been thoroughly tested. Experienced technicians carry out individual checks on every unit we receive. We assess its visual condition and run functional tests to verify performance. This allows us to offer you a guaranteed gearbox with up to 24 months' warranty on all products available in our shop.
Compatibility is critically important when ordering a gearbox. That is why our team takes every necessary step to formally identify the correct reference for your vehicle. We never take the risk of sending you an unsuitable product, as this would compromise the entire refitting process. Our sales advisers guide you in determining exactly which gearbox you need. This is an integral part of our commitment to the quality of both our products and our service.
2/ Competitive prices
We have always been committed to offering the highest-quality gearboxes at the lowest possible prices, so that everyone can equip their vehicle with a reliable product without incurring excessive expense. Our close collaboration with highly reputable professionals allows us to offer attractive gearbox prices across all ranges. This applies to both the cost of the product and the delivery charges, which are included directly in your basket. Simply enter your delivery address and we will calculate the total cost of your order.
In the interest of transparency, we ensure that all charges applicable to your order are included in the quote from the outset. You can therefore be confident that there will be no additional costs to pay when you settle your invoice, nor after you receive your gearbox.
You will notice that you can buy a gearbox of the same reference at different price points. This depends on the product range and the level of warranty applied. In every case, we assure you that visual and technical checks have been carried out beforehand to guarantee the full functionality of every product listed online. If you have any questions on this subject, our team is entirely at your disposal to assist you.
3/ A wide range of gearboxes available
Are you having trouble with the gearbox on a VW Touareg? Considering replacing the gearbox on an Opel Mokka? Perhaps a BMW X5 needs a new gearbox? Whatever the model, make or year of your vehicle, we almost certainly have the reference you need to replace the faulty unit. We specialise in manual gearboxes, which are fitted as standard on the majority of vehicles. We also offer you the option of ordering an automatic gearbox to replace the unit fitted as standard or as an option on your vehicle.
Check the label or the marking engraved on the gearbox oil sump – this will give you the correct reference. In some cases, this marking can be difficult to access. Do not worry, there are alternative ways to avoid making the wrong choice. With our extensive experience, we are able to help you identify the right type of gearbox to order. Your vehicle's registration number and the details on the V5C logbook are among the sources of information we can use.
Manual gearbox, automated manual gearbox, dual-clutch automatic, torque-converter automatic, or continuously variable transmission (CVT) – we have what you need in our storage centres.
4/ Several product ranges at your fingertips
We are able to offer competitive prices across our entire catalogue largely thanks to the availability of different product ranges.
Our used gearboxes cover a range of manual and automatic models across various references. These products have been previously used; however, they retain full functionality and can be fitted safely. This is our most affordable range, covered by a minimum 3-month warranty.
Exchange gearboxes offer greater peace of mind. Faulty or potentially faulty components have been repaired and replaced by specialists to restore the gearbox to full performance. You are essentially buying the equivalent of a new unit, but at a significantly lower price, with a warranty of up to 24 months.
Despite our efforts to diversify our products and maintain our stock levels, it is possible that a particular reference may not be immediately available at the time of your order. In that case, gearbox reconditioning is a cost-effective alternative. Your faulty gearbox is stripped down, cleaned, inspected and completely rebuilt to 0 km. Here too, the parts warranty offered by EDEN BOITES extends to 24 months.
Request your free online quote to find out the exact cost for the range your chosen product belongs to.
5/ Flexible payment options
When you place an order with EDEN BOITES, you are not only guaranteed to buy your gearbox at the best price. Aware that this is an unexpected expense in most cases, we also give you the option to pay in up to 10 instalments. Rest assured, delivery will not wait until the final instalment – we dispatch your order as soon as it has been confirmed. You can spread your payments to better manage your budget. Contact our technical and sales team online to submit your instalment request. Payment will be made by credit or debit card under the terms we agree in advance.
Cheques are not accepted, but you have a wide choice of payment methods. In addition to card payment, you can also settle your order using your PayPal account.
If a bank transfer suits you better, please do not hesitate to use this option. Our team will send you our bank details as soon as your order has been confirmed. Dispatch will take place upon receipt of the funds in our account, which generally takes 48 hours.
Each of the payment options available to you allows you to settle your invoice through a secure process. All that remains is to choose the one that suits you best.
6/ A wide choice of products
Our gearbox stock is among the largest in Europe. With 5 centres in France, 1 in Italy and 1 in Germany, we guarantee you a wide choice of parts. Across all ranges and references combined, 12,000 products are ready to be dispatched to our customers. It is therefore rare for the gearbox you are looking for to be out of stock, but as mentioned earlier, reconditioning provides a swift solution should a particular reference be temporarily unavailable.
Do you have several vehicles of different makes? You can be confident that EDEN BOITES will have the compatible gearbox for each model you drive. You can even order several references at the same time, taking advantage of the wide variety of manual and automatic gearboxes available in our online shop.
7/ Personalised support
EDEN BOITES does not treat its customers as mere case numbers. You matter far more than that, whether you are a private customer or a trade professional. That is why we make it a point of honour to handle every enquiry with the utmost care. We listen to your needs and understand the constraints that having your vehicle off the road can create.
Our 18 technicians and sales advisers are fully trained to provide you with a personalised service. If you know exactly what you need, our sales team is on hand to help you finalise your order. If you require technical guidance, our team is fully qualified to point you towards the products compatible with your vehicle or vehicles. Our customer support and after-sales service (SAV) are also fully operational. Do not hesitate to contact us to obtain any information you may need before confirming your choice.
You can reach us by phone during our normal business hours, or leave us a message on our website. Either way, we will get back to you as quickly as possible with tailored proposals for repairing your faulty gearbox.
8/ A fully secure process
The gearbox is an essential component for the proper functioning of your vehicle, and it must be acknowledged that purchasing one involves a significant cost. It is therefore essential that your purchase takes place under the best possible conditions.
You need not worry about your data, as we use SSL encryption, which keeps all exchanges over the network strictly confidential. In other words, you are making a secure online purchase protected by a robust encryption system compatible with virtually all web browsers. You can check your address bar: a padlock to the left confirms that you are on a secure site when using our services.
The payment process is also subject to rigorous procedures. Once you have confirmed your order, a PDF invoice will be sent to your email address. Should you accidentally delete it, you can retrieve the invoice in your customer account by opening the orders section.
You will then be able to track the status of your order right through to gearbox delivery at the address provided.
As you will have gathered, we take the security and traceability of orders placed on our site extremely seriously. Intuitive tools are available to help you manage your purchases. The FAQ section also gives you access to questions frequently asked by our customers, along with the corresponding answers.
9/ An active and responsive community
Always committed to transparency, we invite our customers to share their views freely in a section dedicated to verified customer reviews. Whether positive or negative, feedback about purchasing experiences on EDEN BOITES is published online and accessible to all. As these are verified reviews, you can be certain that they are genuine accounts written by real people whose profiles can be found on social networks such as Facebook. Our customers form a large, open community built on sharing and discussion. If you have questions or would like recommendations, be sure to consult the published reviews.
Like our customers, our team is extremely dynamic. Contact requests are handled as quickly as possible. Orders are dispatched as soon as they are confirmed. Delivery, handled by professional carriers, takes place within 3–7 working days. As our storage centres are spread across various European cities, we always check the availability of your reference at the centre closest to your delivery address.
In the event that the required gearbox needs to be built to order, we aim to complete production within an average of 3 to 5 days so that fitting can be scheduled at the earliest opportunity.
We therefore do everything in our power to get you back on the road as quickly as possible, thanks to our proactive and responsive approach.
10/ Warranties tailored to your needs
EDEN BOITES, a leading gearbox specialist in France and across Europe, offers you a warranty of up to 24 months on the products delivered to you.
In addition to the parts warranty, we offer a standard warranty and a warranty extension. This allows you to protect your purchase as fully as possible, so that your gearbox repair can proceed with complete peace of mind.
Under the standard warranty, we ask you to provide us with the reference of your faulty gearbox. Our team of specialists identifies the cause of the fault with you or, better still, with your mechanic. Where repair of the manual or automatic gearbox is possible, we carry it out as soon as we have your agreement. If not, we retain the faulty unit and deliver a fully functional gearbox of the same reference. Your mechanic will then fit the replacement unit, with their invoice limited to labour costs.
If you opt for the warranty extension, we also cover the transport of the gearbox to and from our workshop for reconditioning. The lubricant (gearbox oil) and the labour required for removal and refitting by your mechanic are also covered by the extension. In addition, your case will be handled as a priority by the EDEN BOITES after-sales team. For any specific requests, we recommend contacting our team, who will assess your needs and put forward appropriate proposals.
Find out more by consulting our general terms and conditions of sale and warranty. The information is regularly updated to ensure its accuracy.
As you will have gathered, your satisfaction is our top priority. Traceability, transparency and security are the cornerstones of everything we do. We also make it a point of honour to ensure the speed of our services, so as to minimise the time your vehicle is off the road. Contact us today to tell us what you need, and let us find the ideal solution together so that you can enjoy a fully performing gearbox once again.
