Normal or abnormal?
A slight jolt when moving from P to D or R with the engine at idle is perfectly normal on many automatics. What should concern you: a sharp thud, a clunk, or a delay of one or two seconds before the car engages.
Likely causes
- Oil level or quality. A low level or degraded oil slows the build-up of pressure, resulting in a delay followed by a jolt.
- Hydraulic block or mechatronic unit. A sticking solenoid or valve delivers inconsistent engagement.
- Broken engine or gearbox mounts. In this case the jolt does not come from the gearbox itself but from the engine rocking – you feel it throughout the vehicle, sometimes accompanied by a dull "clunk".
- Internal wear of the clutch packs for the gear concerned.
Can you keep driving?
Yes, but have the oil level checked promptly. A jolt that worsens, becomes metallic, or is accompanied by an ever-increasing delay is a sign of more serious trouble ahead.
Repair or replace?
Mounts, oil and the hydraulic block can all be addressed without changing the gearbox, and these are the most common causes. If internal wear is confirmed, a reconditioned automatic gearbox on an exchange basis, tested and warranted for up to 24 months, is generally more cost-effective than a full rebuild.